In light of COVID-19 SNAP has adjusted the Education Cancelation Policy to ensure all individuals will remain at home when feeling unwell, this includes staff, instructors, and students. If you are experiencing any flu-like symptoms or are ill you must not come to SNAP, please inform SNAP Staff so we can discuss possible alternatives for your registered program.
If you need to cancel your course registration:When possible SNAP prefers that individuals give written (email) notice to [email protected] 7 days in advance of the course start date in order to receive a full refund.
If you need to miss a class session:If you become ill once the class has begun SNAP will work with you to determine the best possible plan regarding your circumstances and the number of sessions you will miss; available options will consist of receiving a determined number of printshop access vouchers to use at a later date or a partial refund based on remaining hours in the program less a materials fee. Registrants who do not attend and fail to communicate their absence within 72 hours forfeit their remaining course fees.
SNAP courses are run on a narrow cost recovery basis and are subject to a minimum enrolment in order to run. If SNAP cancels a course due to low enrolment, notice will be given at least 5 days in advance and a full refund will be issued. If SNAP cancels or postpones a course due to instructor illness, a temporary facility closure, or any health and safety reasons, notice will be given as soon as possible. Please ensure SNAP has your most up-to-date contact information (both phone and email) so we can notify you of any necessary changes to in-person courses.
Symptoms and IllnessYour consideration of personal daily exposure and your commitment to working safely in the printshop will help prevent the spread of COVID-19 and keep our community of artists and SNAP staff safe. You should only consider accessing SNAP’s facilities at this time if:
Individuals must not come to SNAP if they have any flu or cold-like symptoms such as cough, fever, runny nose, sore throat, or shortness of breath. Anyone with these symptoms will not be permitted to work at SNAP and will be advised to return home. All Albertans are encouraged to get a COVID-19 test. If you have recently experienced any cold or flu-like symptoms you must wait for negative test results and an end to your symptoms before accessing the SNAP’s facilities.
Education ProceduresSNAP has implemented a number of health and safety measures to protect all users: